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Industries · AI for government

AI for public agencies.

We build AI that answers residents, moves permits along and handles records requests, inside the environment you already have accredited.

Talk to usWhere should yours run?

Updated

How can a public agency use AI?

On the volume that keeps staff from residents: questions, permit and license applications, records requests, case files and reports. It runs inside your own accredited environment, on your own hardware if you need it, and a public servant decides anything that affects a resident.

Desk by desk

What we would build across the office, each one trained on how your team works today.

01

Residents

Getting residents the right answer the first time.

  • Questions answeredFrom your own pages, codes and policies, with the source.
  • Service requestsSorted and routed to the right department.
  • Form helpResidents helped to complete the right form.
  • Found by residentsAnswers set out where AI assistants can read them.
02

Permits and licensing

Moving applications through faster.

  • Completeness checksApplications checked for what is missing before review.
  • Review prepThe relevant codes cited, for the reviewer.
  • Status updatesSent to applicants as each step completes.
  • RenewalsStarted on time.
03

Records and case work

Keeping the record, and finding what’s in it.

  • Records requestsResponsive documents found, and redactions prepared for a person to check.
  • Case filesSummarized for the case worker.
  • MinutesDrafted from meetings.
  • CorrespondenceDrafted for a public servant to sign.
04

Operations and reporting

The agency’s own paperwork.

  • ReportsPulled together from your own systems.
  • Budget documentsPrepared from the figures.
  • ProcurementSolicitations and evaluations drafted.
  • PoliciesSearched and summarized.

We don’t replace people.

We build tools that take the repetitive part off people’s desks, so they have more time for the work only they can do, and every day is a little easier. Every agent works for someone on your team, and a person stays in charge of what matters.

The rules you work under

We work within your rules.

It runs where your data already lives, and a person approves what matters. How we handle your data

  • Your authority to operateIt runs inside your own accredited environment and is assessed under your authority to operate. On your hardware there is no outside cloud service to authorize under FedRAMP.
  • A public servant decidesThe agent drafts and prepares. A person decides anything that affects a resident.
  • An open recordEvery action is recorded with its reason, ready for an auditor or a records request.

Can people find you through AI?

We also make sure assistants can read and recommend you. Across 215 city and public service sites mttr has read, this is what most miss.

Counted by mttr, our own reader, as of October 30, 2026. A site counts when one of its pages fails. Their middle score is 82 of 100; a score does not say an assistant cites a site. Found by AI

How it starts

One desk at a time, so every step is proven before the next.

  1. 01A working callHow the office runs today, where the hours go, and what must never go wrong.
  2. 02One desk firstWe pick the work worth the most and build that, joined to the systems you have.
  3. 03Run alongsideIt works real cases next to your people until it matches them.
  4. 04Then the next deskEach desk added once the last one has earned its place.

Questions

Are you FedRAMP authorized?

No, and on your own hardware you do not need us to be. It runs inside your accredited environment and is assessed under your authority to operate. Security and trust.

Can it run with no internet connection?

Yes. Open weight models can run with no internet connection at all, and updates arrive the way your other software does, through your own review.

Will residents talk to a machine instead of a person?

Only for the questions your own pages already answer, and always with a way to reach a person.

Tell us about the work.
We’ll show you the AI for it.

Talk to us